Local Authority

                                              

We work to help local authorities and housing associations to establish furnished tenancy schemes and fulfil their residents furnishing needs. We offer free consultancy, advice and a fully managed service from start to finish.

Our expert teams have the experience and knowledge of working with vulnerable client groups and we assist those in potential poverty through our services. By fully understanding the challenges we go the extra mile to meet all customer service needs. We work with over 50 local authorities to deliver and promote independent living. We are fully committed to being an environmentally sustainable organisation.

Customers benefit from a designated Customer Account manager who oversees the process from order to delivery and provides aftercare to ensure the agreed products are delivered on schedule and to the budget.

We make it our business to support yours, and we have the networking capabilities to help you to succeed. We remove the need to worry about developing procedures and policies from scratch, and can assist with submissions and presentations to help you to obtain political approval.

You can be confident that our experienced staff will remove the hassle of managing multiple contractors, saving you money and enabling you to concentrate on satisfying your customers. We specialise in:

  • Bespoke furnished tenancy schemes
  • Express Delivery replenishment furniture
  • Temporary accommodation for the homeless or asylum seekers
  • Retirement housing upgrades
  • Hostel refurbishment
  • New build properties

Being the UK’s leading furniture services providers we work with customers to develop high quality furnished accommodation, reduce property turn-around time and increase customer satisfaction, providing a valuable marketing tool in an increasingly competitive environment.

We are committed to providing excellent service to our customers and the community, and to ensure this happens we have a number of polices and standards in place which all our staff strive to uphold.

A selection of our Case Studies